Feature Requests

Mobile App for Patient Portal

I would love the ability to be able to write messages in the chat portal to clients ANYTIME and have them scheduled to send during work hours. Please add this feature!

Can we have a feature where we can assign patient portal messages to different internal team members to know that they need to reply/handle that message and that the patient cannot see.

Please add the ability to assign team members to Messages in the patient portal, it would be nice to have the ability to easily look through the messages

Allows patients to select if they want to send a direct message to a specific practitioner instead of the general office.

A patient requested this.

Patients/clients already have so many passwords to memorize. Offering a Google sign-in option, similar to what some online stores and websites use, would make it easier for them—one less password to remember.

The ability to schedule when a portal message is sent to a patient would be very helpful. I don't want patients to expect weekend/after hours messages, but would be very helpful to write messages at my convenience to send later during business hours.

Flag to show if message was reviewed by patient.

Please update the "name" field to say "patient first and last name" so that parents of minors don't put their name, many of our clients are doing so and it doesn't merge automatically with the patient profile