Feature Requests

If you can add a section on the coupon page to show a brief description of what each code is for. See illustration.

Being able to add our own cancellation reason options to the drop down list! I love the new feature but I would like to be able to add a reason that is specific to our practice policy ex. paperwork not completed before an initial so we need to cancel

Have the fee schedule auto update all future visits that may already be scheduled. We are having tons of trouble with clinicians first booking sessions, then adjusting a clients fee schedule, which results in the clients getting charged the incorrect amount often. It seems simple enough to write so the fee schedule would overwrite the price on anything previously scheduled

As a dedicated users of your software for our practices, I want to express how much we value the platform, as it’s been essential in streamlining our practice management and client interactions. However, I believe there is a feature missing that would significantly enhance both client retention and satisfaction: a rewards/points system. As a concierge wellness practice, we place immense value on creating personalized and engaging experiences for our clients. Offering a rewards or points-based system would help incentivize repeat business, build stronger customer loyalty, and further improve client satisfaction. Many of our clients appreciate feeling valued for their continued patronage, and a loyalty program could help differentiate our services in a competitive market. While there are third-party platforms that offer similar programs, having this capability directly integrated within the EMR would provide a seamless experience for both the business and the clients. It would allow us to: *Track customer activity and reward frequent sessions or referrals. *Automate points accumulation based on specific services purchased. *Offer personalized rewards, discounts, or exclusive promotions to our loyal clients. Given the growing trend of client-centric practices, I believe that implementing a points/rewards system in the near future would add significant value toPracticeQ and help your users—like myself and my colleagues—stay competitive.

To be able to attach multiple questionnaires to a service. I would like to be able to attach a GAD7 and PHQ9 to every follow up service appointment.

Can we PLEASE have different price variations for different session durations. We have the option for multiple prices depending on LOCATION and PRACTITIONER but not time? Example: Massage Therapy. I should not have to create 4 separate sessions for Relaxation (30min, 60min, 90min, 120min) and another 4 for Therapeutic, and another 4 for Prenatal, and another 4 Lymphatic. What should be 4 session types currently has to be 16 sessions for a client to choose from.

Create a feature within the services we create (possibly in advanced settings) that we can create a block schedule for when those specific services can be booked. Ex: Virtual Consultation with a blocked schedule of Mondays 8am-12pm and Thursdays 1pm-3pm. Looks like: have each day of the week as a check box with a start time and end time In this way we can ensure better control over those appointments and they dont get haphazardly placed within our schedules even with some of the other parameter we can put in place (e.g. setting it to take morning times first).

Hi! I am trying to figure out a good way to see which client packages are about to run out (meaning they only have 1-2 more visits left). It would be great if there was a way to filter this in the package view! I see the client info, package, date created, appointments, and price, but there are no sorting options.

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