Feature Requests

I’d like to suggest adding a Welcome Page feature that appears when patients log in to their portal. This page could serve as a customizable space for our clinic to share updates, announcements, or helpful information with patients - such as office hours, holiday closures, new services, medication refill reminders, or educational resources. Having a centralized, easy-to-update welcome section would: Improve patient communication and engagement. Reduce repetitive inquiries about common questions. Allow staff to share time-sensitive updates quickly. Enhance the overall patient experience within the portal. Ideally, this page could be easily edited by administrative staff and could include options for brief text, images, or links.

A way to send bulk emails to patients

The recent ePrescribe update has significantly disrupted prescribers' daily workflow. Previously, features like allergies, adding a new pharmacy, downloaded medication history, PMP checks, and renewing previously prescribed medications were easily accessible in one place. Now, these functions are separated, and clicking “Add Prescription” from within a note only takes the user to the new RX tab without the ability to view past prescriptions. This separation of core features is causing major inefficiencies in workflow. Please reconsider this update or provide a way to revert to the previous interface.

I’d like to suggest adding a Customizable Tabs feature that would allow clinics to create and label their own sections based on their workflow needs. For example, teams could add tabs such as “Patient Resources,” “Program Info,” “FAQs,” or “Clinic Announcements.” Each tab could include text, links, images or documents that staff can update anytime. This feature would provide: Greater flexibility to tailor to each clinic’s needs. Easier access for patients and staff to important information. A cleaner, more organized way to share updates and resources directly in the patient’s portal. It would be especially useful for clinics that run multiple programs or need to communicate frequently changing information.

An app!!!!

Can you please make it so that when we pull up appointment calendar, all providers show without having to click on Team every time? Then if we want to narrow down we can.

Easy access to the portal for appointment management, messaging, CC, etc.

Please integrate directly with Labcorp and Quest for insurance patients as well. Also integrate with major radiology companies.