I would like an easy way to send out blast communications to all patients at once.
under review
T
Tina Koro (IntakeQ)
Merged in a post:
customizable messages
F
Fawn Coussens, PT, MSPT
allow customizable emails for broad communication for commonly needed communications
T
Tina Koro (IntakeQ)
Merged in a post:
Email all active clients
W
William Schroeder, LPC
We would like the ability to email all clients to let clients know about coming changes:
Insurance changes, forced closure due to weather, etc.
The current limit on 1,000 people at a time is problematic for us.
T
Tina Koro (IntakeQ)
under review
T
Tina Koro (IntakeQ)
Merged in a post:
mass emailing for vacation
J
Jordan Riney
We need some way to be able to send mass messages to clients for vacations, office closures, and policy changes. This is a vital feature and I am surprised it is not offered. I also send out diet plans to patients and I have to send them as a consent form- so no option to send a standard message to patients is very limiting.
Michelle Miranda
I agree and voted for this (have also posted this request before). There is a work around that HELPS, though it isn't the same: you can mass message through the client portal, if you use that. To send a bulk portal message, you go to "lists --> clients". Then select the check box next to the clients you wish to send a message to (top box selects all), then "bulk actions" and select "send portal message". It doesn't allow any customization (ie you can't use the placeholder [ClientFirstName]) but it does still get a general message across. Hope this helps until a custom/timed email option is created!
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NATALIA GONZALEZ
Agree with this
M
Megan Toufexis
agree with this also
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Julie Forbush DO
I think you mean ones that are not yet signed up for the portal? Like via email or sms? If so, that could be useful.
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William Schroeder, LPC
I would be okay if this came through the messaging portal and gave the option of having it go to all clients who have had an appointment in the last 3-6 months (ex: about a weather event) or truly all clients (ex: moving). 1,000 at a time is also problematic for us since we have so many thousand in the system.
G
Griffith Jones
Yes and a big emphasis on ACTIVE clients, I hate when a patient that just filled out the email portion of the form gets an email and I have to find them and try to remove them.
W
William Schroeder, LPC
Griffith Jones: I agree with you on that!
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