Feature Requests

Would be extremely helpful to quickly check a particular patient's chart for "Lithium," or "testosterone," to recall prior conversations about these topics.

Add option to "clear/archive/store out of visibility" patients' messages on the secure messaging portal. When the clinician has 100+ active patients for whom they prescribe medication, they need a way to essentially clear the inbox when they've taken care of matter at hand, such that they can quickly view the inbox of messages to which they still have to attend. Thank you! Then when a patient messages again, the message thread would move back into the inbox automatically.

When looking at the Timeline in a client's profile, it's really frustrating to have to pull up a separate calendar, or tab with the booking page to see which day of the week their appointments fall on rather than just the date. It would be a game changer and incredibly helpful to add just a letter or few (M, T, W, Th, F, Sat, Sun) in order to mark the day of the week!

I know there is a way to copy payment methods and insurance if another patient is listed as a relative. Being able to copy a relative's address would also be helpful.

Sometimes a client will book an appointment in the widget using a different version of their first name than their original client record - "Peg" vs. "Peggy," for example - and when this occurs, a new client record is created for them. I would like to be alerted when an email address for a new client record is already associated with an existing client record, so I can merge the duplicates more easily.

I do not understand how this happens, but existing clients are able to make duplicate accounts WAY too easily. PLEASE change this so that existing clients CANNOT create duplicate accounts in the system. It is confusing to them and to me and disruptive to account management. When a client uses the SAME email address as an existing account has, then they should be redirected to that account; why doesn't this happen?

This system has been changing my patients date of birth in the chart and in E-Prescribe. This is causing prescriptions to be delayed getting filled, insurance claims being delayed and unnecessary work. Please fix. I have emailed this concern to Practice Q, I have called several times and nothing has changed. I am referring back to the patient intake form to obtain the correct date of birth, then changing all forms with the correct DOB, calling and informing pharmacies and insurance companies.

We've had multiple profiles of the same patient that was created automatically due to a different or short spelling of their name, mis-typed email address, etc. I have filled out intake forms before with my own doctor and they have me confirm 3 addresses - 2 random, 1 mine. Are you able to implement that or something similar to prevent multiple profiles created of the same person?

Most medical EMR software include a section in each client's chart with a series of vital signs entries, such as in table form: Date of entry | Weight | Height | Blood Pressure | Heart Rate | etc... In addition, many medical EMRs also can plot these on graphs, including BMI (body mass index), and can switch between lbs / inches and kg / cm. While PracticeQ does have availability to enter this into individual notes and intake questionnaires, it does not have a standing Field in the Patient Overview, or better yet, its own tab. This makes it much harder to easily track this information across time, especially as providers are prescribing medications which may influence these vital signs. I believe the lack of this feature has prevented many providers from subscribing to PracticeQ as their EMR of choice.

We offer membership levels for our clients. This would be a great addition.