Feature Requests

I would like to enroll to Office Ally

Allow more manual and payer-specific customization of CMS 1500 fields. Greater flexibility would improve compliance and reduce our clinic's manual corrections.

When two different people are working claims and then create claims at the same time, the system will allow there to be multiple claims with the same claim number.

It would be extremely helpful to have an easy way to view outstanding claims (claims that have not yet been created/submitted for appointments that have passed). I know that I can find this info by going to lists > claims > appointments and customizing the search, but it would save SO much time if this info is easily accessible. I'd also LOVE to be able to add this category to the dashboard!

The two clearinghouses that PracticeQ integrates with are too expensive for a small, solo practice, and honestly OfficeAlly is a pain to work with. Claim.MD would be an amazing addition!

I would like to be able to submit the remaining balance from the primary insurance claim to the secondary insurance

Please add feature to post payments through 835

Is there a way to upload 835s directly into Q without going through a clearinghouse? Because we had to use a new clearinghouse when switching to Q, we are still waiting for them and the payer to finalize ERA transactions. In the meantime, we have 835s from the payer portal and rather than entering each payment manually, we'd love to be able to upload directly to Q.

Add ability to upload the ERA you receive externally from the payer directly to IntakeQ. This will help to maintain all billing data in one secure, centralized location and allow for management of billing if Office Ally is not updating intakeQ.