Allow portal messages to be sent to client via SMS instead of default sending to email | Voters

Allow portal messages to be sent to client via SMS instead of default sending to email

Exie Buehler

I have several younger clients who prefer text over email. In fact, they often never check their emails. It would be fantastic if we could choose to send a portal message to their SMS, especially if it is a more urgent matter.

February 19, 2025

Sarnia Leveille

I just sent a request for this as well. People typically respond to text messages quicker than emails . This needs to be integrated ASAP

Cara Czarnecki

Yes please so many of my younger clients don’t check their email which means I have to individually sent out texts if I’m out of the office. It would be so nice to have this option and know that everyone received the message

Aicha Katty

Thank you for suggesting this. This feature would be great, as most clients read and respond to text messages, than emails.

Matthew Laird

Love this…

Brianne Taggart

I vote for this feature too

Deb Crater

Same here. I have clients who need this feature for confidentiality and safety reasons (uses shared email account)

Rachel Dove

Deb, exactly. This would be a huge help for confidentiality for our folks too.