Feature Requests

Our clients are children, so we need to use contacts for the parents. When they request an appointment, if we accept, the notification is sent to appropriate contacts, so both parents can be notified. When we have to decline an appointment it ONLY sends to the child. We can put one parent's email in the child line, but it causes glitches across the board, and it is not possible to notify both parents. Please fix this urgently as we need to be able to notify contacts.

Can we PLEASE have the option of organizing our booking widget by Category? My client base is a mix of Private Pay and Medicaid, I also offer Maternal Mental and Emotional Wellness Coaching as a PMH-C, so I have a category just for that. Forcing them to first choose a location is backwards from most of my client's thinking during the booking process.

Hi I'd like to add the ability to add add-on upgrades when they book their appointment. Like they book a 90 min appointment and want to add 30 min hot stone upgrades to their treatment, they can. How can that be done?

It would be amazing if we could add on additional treatments/ appointments to one singular appointment when the patient books. I know other EMR systems like Vagaro have great success with something like this, and it would be great to cross promote services within our business. Thanks!

I need to provide a month of availability for one service, but I'm losing money on another that requires bookings within the same week. Since I can't accommodate both, people often book weeks in advance and forget, even with reminders—especially since I manage ADHD. Reducing the availability to one week has improved deal closure rates. Please tailor this feature to the individual service as shown in the image.

Create sub-categories so patients can select to book an appointment at different locations.

I'd like to be able to add a custom question that would have a multiple choice answer in the booking widget. The current booking widget settings don't allow a custom field that is multiple choice (like the way that IntakeQ forms do with check boxes or multiple choice dropdown). As it is right now, it only allows just single choice dropdown list.

I have online content that I'd like people to be able to pay for through my booking widget. This would mean that they don't need an appointment attached to it. So just really to pay for the service.

Please add a way to customize widget custom fields by service. It'd be great to be able to have certain fields show for returning clients scheduling certain services and other fields show for new clients scheduling their first service. To maximize the utility, please allow further customization of this feature.

Could we implement an option to modify the calendar more easily? When I'm flying out for a month, I'm not seeing patients at my primary location but am instead working elsewhere. This forces me to block off an entire month, add time for the other location, and then schedule appointments on top of all that. The calendar becomes so cluttered that it's nearly impossible to click on patient appointments when I'm with them. It would be really helpful to have a simple checkbox to mark the end of my workday and the restart of my schedule on specific dates for different locations.