Validate Credit Cards
complete
Tyson Edwards
complete
Marking this complete as we have this for PQ Pay customers. If you want to add a new request for other payment providers then we will consider it separate from this.
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Althea Herrell, LCSW, CCTP
Tyson Edwards: Yes I would like this service for Square customers. Thank you.
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Angela Fugate
This is nice, but the fee and refund show up on our ledger as a sale/refund. Can we have a way that this doesn't happen? Thanks!
Tyson Edwards
Angela Fugate: Can you please email me an example of this to hello+tyson@intakeq.com?
Tyson Edwards
For PQ Pay Users Only:
Hello! we have added a setting that will initiate a credit card pre-auth on new cards as they are entered.
Under “Booking Settings > Payments”, there is a new setting to enable a pre-auth to be run on a card as it is entered into the system. This checks the card number and date and puts a 1 cent hold on the credit card to validate it is a correct card. The hold is then voided and no funds are deducted.
You may see these transactions on the payment dashboard but the client will not see them on their statements.
Please let me know if you have any questions.
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Angela Fugate
Tyson Edwards: THANK YOU
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Dr. Divya Jain
Tyson Edwards: What are the plans to roll this out for users who have integrated payments through Stripe?
Kelsey Daniell
Tyson Edwards: Will this also take place when they enter a card into a CC capture on a form?
Tyson Edwards
in progress
Nichelle Clark
YES!!!
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Kathleen Manseau
Well that sounds important!
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Katylynn Hymas
NEED
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Dr. Divya Jain
Would also appreciate a way to find out whether the card they put on file is truly a credit card or a debit card. Debit cards tend to not have funds in them to cover the cost of the appointment that has already taken place.
M
McGuire Therapeutic Services
Absolutely!