Superbills/invoices that when adding a CPT code to the service, it also reflects all custom pricing under a service, & price schedules.
complete
A
Aubrey Adams
What our practice would want to do is have our superbills available for clients in the portal automatically. But, we have services with multiple practitioners that have different prices. And clients with price schedules.
If we add CPT code under a service, the pricing will default invoices/superbills with the default pricing. i.e. not any adjusted pricing for other practitioners. (Specifically, for our intake service we have practitioners at XXX price and others at YYY, so if I added the 90791 cpt code to our intake service that it would default to XXX for every invoice/superbill in that service because it's our main practice default)
Given this, right now we manually create superbills and add the cpt code to each session, which once stored the clients see in the portal.
So overall if possible, we would like to set it up so that can occur, but with our invoices still accurately priced per practitioner, service, and price schedules, and provide superbills to clients in the portal without manually creating them.
Tyson Edwards
complete
Tyson Edwards
This should be available today. Would you all be able to take a look and make sure it's behaving as expected?
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Mary Payne
Tyson Edwards: It isn't correcting ones before the fix. some this morning are still showing the base rate. however the ones from this afternoon seem to be correct!
Tyson Edwards
Mary Payne: Ok, yes this may only affect those moving forward.
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Aubrey Adams
Tyson Edwards: I'm taking a look at this...i'm confused what was adjusted, I don't see a difference. Could you explain a little more?
Tyson Edwards
Aubrey Adams: If the provider has a custom price for the CPT set on the service, it will carry over to the CPT price on the superbill. Previously this wasn't happening.
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Aubrey Adams
Tyson Edwards: Ah, I just tested it. Great!
Tyson Edwards
in progress
We will have a fix for this in the next day or two.
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Aubrey Adams
Tyson Edwards: AMAZING! Thank you :)
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Dr. Tiffany Hwang
Agree- when setting custom pricing should also have the ability to set corresponding custom superbill pricing.
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Mary Payne
We have this issue too! Clients are billed properly but the superbills aren't correct