SMS notifications for Patient portal | Voters

SMS notifications for Patient portal

under review

Dr. Tiffany Hwang

Option for clients to receive an SMS notification when they receive a message in the patient portal. Right now, they can only receive email notifications.

August 4, 2022

Tina Koro (IntakeQ)

Merged in a post:

Message alert via text message

Cara Czarnecki

When sending a message to a client it would be more helpful if they got an alert via text instead/ as well as email.

September 11, 2024

Jennifer Crowe

YES!

Tina Koro (IntakeQ)

Merged in a post:

Messaging portal through SMS

Stephanie Karzon Abrams

is there a way to change the settings regarding the messaging portal so that a client receives notifications to their cell phone number instead of their email address?

August 1, 2024

Tina Koro (IntakeQ)

Merged in a post:

SMS Notifications

Autonomous Behavior Solutions

Currently, when you send the patient a message and vice versa, the notification of that message goes to the email. Patients at times do not check emails as frequently as SMS messages. It would be great if an SMS notification option could be selected vs. email when a patient sends or receives a message.

August 1, 2024

Tina Koro (IntakeQ)

Merged in a post:

SMS Notification to Patients- Portal Messages

Avigail Spetner

Can you please add SMS notifications to be sent to the patient, when their provider messages them in the patient portal? Ideally including a link to access the portal. Thank you!

July 31, 2024

Ted Morris, DNP, FNP-BC

This would be amazing!

Jennifer Taylor

agree

Kristin Andrs

agree and some patients don't get email notifications for some reason, and it's not because of spam or junk.

Chaya Mueller-Lighten

Good idea.

Grizelda Anguiano

Would be nice for us to have that ability to text as well via an app!

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