Minors to have 2 emails associated with their account
S
Shanna Kraai
It would be really helpful to have the ability for minors to have 2 emails always associated with their account, rather than having to always add the second parent to appointments and bills, etc.
Additionally, it would be helpful if more than one child could be affiliated with one parent's email. The portal messaging system does not currently allow this.
S
Supriya Kothavale
You can have more than one child associated with the same parent email- as long as you link the accounts, that one log in can access the different charts as there’s a toggle to switch up on top in the portal.
I
Intake Coordinator
Have you tried using the Contact feature on the overview page of the client profile? We use this area to add both parents with their contact info. You can give them permission to manage billing, schedule appointments, portal access that is independent of the minor child (as long as it's a different email address). That way we don't have non-client parents set up with profiles just to get appointment reminders and such. It's not perfect, but definitely helpful!
S
Shanna Kraai
Intake Coordinator .yes, I do all of these things but still wish it was automatic for BOTH parent emails