invoice/superbill don't match if giving discount
F
Fawn Coussens, PT, MSPT
There is no easy way to translate invoice/superbill information if there is a discount applied to the services for self-pay clients. This leaves a discrepancy between what the client pays (shown on the invoice) and what the codes are billed to insurance (shown on the superill)
D
Dr. Catherine Shir
Seconding the above!
Please upvote another request here that asks for the same change but has been gaining more traction (58 votes as of Feb 2025). Additional upvotes might help!
https://practiceq.canny.io/feature-requests/p/superbills-accurate-for-sliding-scale
IntakeQ support stated in 2023 and 2024 in the above thread that they would start working on this, but there hasn't been any change thus far.
N
Nyssa Midden
Yes this is also a big problem in terms of how the Superbill looks with packages that are purchased at a discount
A
Aleksandra (Sasha) Soykin, PhD
YES!!! I'm so confused by this and this is a huge problem!