Improve Notification History and Reporting
H
Heather Di Stefano
The notifications panel (bell icon) currently only displays very recent activity, with no ability to scroll or view older notifications. Once notifications roll off, there is no way to retrieve them, nor is there a notifications report or log available elsewhere in the system.
This creates a workflow gap for practices that rely on notifications to follow up on intake forms, portal access requests, and other time-sensitive actions. If a notification is missed or pushed out by newer activity, it effectively disappears, even though the underlying event may still require action.
Having access to a searchable notification history—or an exportable notifications report—would significantly improve operational efficiency and reduce the risk of missed follow-ups. At minimum, extending the visible notification history or providing an alternate location where notifications can be reviewed would make this feature much more useful for busy practices.