CC Processing Fees
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Tina Koro (IntakeQ)
Merged in a post:
Credit Card Fee
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Anjie
Add credit card fee to total monthly invoice/statement versus per session.
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Tina Koro (IntakeQ)
Merged in a post:
3% Credit Card Fee – Patient Billing Suggestion
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Anna Cummings Rork, M.D.
I’d like to propose that the 3% credit card processing fee we incur be added to patient invoices, as this is now a standard practice across many businesses. As it stands, this is not possible without a blanket “sales tax” which shouldn’t apply if someone is using debit/HSA/FSA or ACH withdrawal. This would help offset costs.
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Mukesh Sanghadia, MD, MRCPsych (UK), ABPN
Agree!
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Danielle Luna
Though it varies in state, maybe there is a way to make it an option rather than a blanket function. It certainly would help a lot of practices who can utilize this.
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William Schroeder, LPC
The legality of this varies by state. We can't do this in Texas.
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Anna Cummings Rork, M.D.
William Schroeder, LPC Yes, such a good reminder! I'm hoping for a functionality of an opt in for those who might be able to include this fee.
Sue Goetz
William Schroeder, LPC Agreed. IntakeQ, if you do implement this function it wld be best for it to be very optional, as I too cannot pass those fees on to clients in my state (CA)
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Matthew Laird, PMHNP-BC
I'll second that!!
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Rodney Scott Keel, MD MPH
you can do this already but adding sales tax, but then change the "name" to processing fee
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Anna Cummings Rork, M.D.
Rodney Scott Keel, MD MPH Thanks Dr. Keel! I thought about this but didn't want to do it for folks who pay via debit/HSA/FSA/ACH. Do you end up applying this processing fee broadly, but then give the equivalent % in discounts to those who pay with debit/HSA/FSA/ACH?
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Rodney Scott Keel, MD MPH
Anna Cummings Rork, M.D. for each invoice, you have an option to add, remove, or include in the final price.
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Anna Cummings Rork, M.D.
Rodney Scott Keel, MD MPH Ah I see! Maybe that’s the best for now. I was hoping to reduce the single invoice strategy for something more clinic-wide to improve invoice efficiency. Thanks for sharing your insights, Dr. Keel, appreciate you!
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Heather Soyer
We factor this into our cash pay rates
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Jennifer Hill
Although a convenient feature to have, be aware that passing on CC processing fees to customers is illegal in some states, so please check your state regs beforehand :)