Cancelled Sessions
Shannon Beaver
Please keep canceled sessions in the calendar and cross them out or something to indicate that they are canceled. Right now, I think I have sessions at 9a, 10a, 11a...then, I get ready for the session and it's just gone. If I don't remember which client was scheduled and then canceled - I have no idea who was in my calendar/who canceled.
C
Cyndi Gerstenberger MSN, APRN, PMHNP-BC
This happened to me and I changed the settings so a patient can not cancel without you getting a notification. This way the appointment does not disappear without your input.
G
Gina Hines
Please!!!!!!!
S
Shannon Leininger
Also for me the browser matters--in Safari my canceled appointments show up, in Chrome they do not.
R
Rhianna Candido
Can you add this feature for patients who rescheduled appointments?
R
Rob Horn
What Elizabeth said is accurate. There is a filter that allows canceled appointments to appear on the calendar. My cancelled appointments show up in black text when the filter is on, while valid appointments show up in white text.
E
Elizabeth Truman
Shannon, if you hit the filters option in the top right of the bookings page, under bookings settings, you can filter your view options. Hit the canceled choice, and it will show you what appointments have been canceled with a line through them.
Shannon Beaver
Elizabeth Truman thank you so much!!