Bulk text to specific group of Tagged clients
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Katelyn Scribner
We are looking into programs to bulk text our clients about important updates or events we have coming up. We have many different service lines so we don't need to text everyone, we are only looking to text a small group in one specific service line - I am thinking if we could pick a specific "tag" and bulk text them. It would be great if this could be done through IntakeQ rather than having to input all their info into an additional program.
As an example, some programs we are looking at are SimpleTexting and Textedly. With these programs you can schedule a text to be sent, pick specific criteria of which contacts it should go to, get a delivery report, set an auto response message.
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Tina Koro (IntakeQ)
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This feature is now available as part of our new Engage offering. Engage brings together patient engagement capabilities designed to support this use case and more.
Note that segmenting messages based on tags in PQ is not available, however you can create patient groups based on appointment type, provider, age, and more! You can also target comms based on scheduled appointments.
Learn more and request a demo from a PQ sales rep here: https://www.practiceq.com/features/engage
Admins can sign up anytime directly from the Integrations page!
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Tina Koro (IntakeQ)
marked this post as
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