additional email
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Victoria Gallegos
Thanks Tyson for all of your help in improving the platform. This is great!
Tyson Edwards
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Hello, we have released a way for a client to have third-party (non-client) contacts.
This will allow you to add the parent as a contact with a different email and they can receive appt communications.
You can see how to add and manage them from this article:
Would you all be able to take a look and let me know how it works for you?
Tyson Edwards
in progress
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Emily DelConte
Often for divorced parents it's helpful to have 2 emails to keep both in loop of minors appointments
Tyson Edwards
Is this because you want to share forms/documents with the guardian?
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Katharine Bedsole
Tyson Edwards: Family members often need to know when appointments are because they help bring the child to therapy. This could be a spouse or a grandparent. Right now we have to add another client and then add that person to the appointment which makes it look like a group session. If we could add a second email that could receive appointment notifications, that would simplify communicating with transportation helpers.
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Alyssa
Tyson Edwards: I had an issue with a young patient whose parents had joint custody. They both wanted email reminders of appointments and access to billing info, etc. The best I could do was put mom's number as the phone number on file and dad's email on the account.