Ability to Auto-Charge When Appointment is Confirmed
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Okichie Davis, LPC, LCPC, ACS, NCC
When editing the settings for specific services, please add the ability to auto-charge when the appointment is CONFIRMED, not just immediately at booking or the day of the appointment.
Right now, my appointments are set to confirm only when new clients submit the required forms. However, there is no option to charge them upon confirmation and so new clients are being billed immediately for appointments that aren't actually confirmed until they submit the paperwork. This is creating issues with clients then assuming that the appointment is confirmed because they paid but then missing the appointment because they did not receive the link or any reminders because those are generated respective to when the appointment is confirmed.
I don't want to bill clients for unconfirmed appointment or appointments where no paperwork is signed. I also want to be able to make full use of the auto-charge feature so I really really need the 'Auto-Charge When Appointment Is Confirmed' options.
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Dr. Kristin Edwards
Yes please please make this change!!